Massive Comcast Outage Appears To Be Striking Nationwide

(Consumerist)

It seems like today is a bad day for Comcast subscribers who are fans of daytime TV, as the company appears to be in the midst of a large-scale television outage.

According to the incredibly handy site DownDetector.com, Comcast Xfinity customers all over the nation, but especially concentrated in the northeast corridor between Boston and Washington, DC, are seeing outages.

Several hours ago, the @ComcastCares twitter account posted, “We are aware of the service issue affecting X1 customers. We apologize for any inconvenience.”

That tweet would seem to imply that the affected customers are all using Comcast’s newer, cloud-based, X1 platform.

We have asked Comcast for further information about the outage and will update when we hear more.

Angry tweets calling out Comcast for failing to communicate clearly with customers about their #comcastoutage began overnight, and users began to take to sites like Reddit at about the same time.

by Kate Cox via Consumerist