Shuttered Restaurant Lashes Out At Former “Incompetent” Staff In Yelp Farewell

Just a bit of the harsh critique that ownership left for its former servers and kitchen staff.

Yelp is usually a place for restaurant diners to vent about bad service and food — and occasionally for restaurants to start ill-advised social media wars with those who complain. But it’s rarely the place for a restaurant to publicly point the finger at its own employees.

And yet, as Eater.com points out, that’s exactly what a now-closed Chinese restaurant in the L.A. area did earlier this week.

A note posted on Feb. 24 by an account claiming to represent the restaurant thanks customers who patronized the eatery for nearly 20 years and even extends gratitude to Yelpers who gave the restaurant bad reviews due to “incompetent” servers who ignored customers.

The major portion of blame for the closing goes to the location, which the owners say was getting too expensive.

Then it rips into waitresses, some of whom had been there upwards of 26 years, but whose substandard work ethic was “hurting our restaurant” and that many of them didn’t realize their “poor service or behavior” was damaging the establishment’s reputation.

Then there’s the kitchen, which is to blame for the “food quality also going southward” and no longer being up to the restaurant’s previous standards.

The owners say they are looking to open a new location with a “polite” staff and “higher quality of chefs.”

by Chris Morran via Consumerist